Why Clients Choose us

Our Approach

  • We come to you – we offer a complimentary initial consultation to answer all your questions and assess your individual requirements.
  • We work closely with you to create and monitor your personal care program.
  • There are no waiting lists, no restrictions and we respond promptly.

Our Staff

  • Our Staff are chosen with utmost care and our processes include professional references and criminal record checks.
  • Our Staff care deeply about the quality of service they provide you and they understand that “it’s often the little things that make a difference”.
  • Ongoing training is part and parcel of the way we operate in line with our commitment to continual improvement.

Our Services

  • We have a long, proven history of providing quality care services that treat each person as a unique individual.
  • Care is available from as little as just 2 hours through to 24 hours, live-in support.
  • We can complement your government funded package with additional services to ensure all your needs are met.
  • Each client retains a personal coordinator, who looks after your ongoing needs.

Our Promise

  • We’re only a phone call away
  • We listen. We welcome your feedback and act upon it.
  • We offer competitive prices and have no hidden costs. Our prices are inclusive of GST, public liability and worker’s compensation for your and our carers’ safety
  • We guarantee excellence in care and complete peace of mind for client and family, providing you with a stress free experience.

Platinum Healthcare:

Small enough to care – big enough to trust