Perth Home Care Services

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A Love Of Service, A Legacy Of Care

Want to live a fulfilled life or create lasting and meaningful memories?

If you need disability, aged care or palliative home care support, you need to know what resources are available to you and how to get them.

You need experienced and knowledgeable people who have proven both competency and care with those they help. People who show genuine interest in supporting you and your family on your unique journey.

You need people who put their heart into your healthcare

But finding the right people can be hard to do...

In fact, many of our clients have shared experiences of poor support or limited contact with other providers. These included:

Limited contact from an organisation
Ringing for help and getting brushed off or told they couldn’t help
Being told a support coordinator was too busy for them
Being in acute pain because they had the wrong support and couldn’t change it

These and other issues led to a poor quality of life and increased frustration from our clients and their family members, alike

As a person who receives care or supports a family member who requires care, your plate is already full with other challenges without having to worry about an incompetent healthcare provider.

Many people, just like you, experience feelings of isolation, an inability to cope with stress, increased risk of injury or a decline in mental state.

Putting the heart into healthcare

For this reason, Platinum Healthcare Group lead with the heart so you get the 1-on-1 help necessary to build a long-term plan that works. Platinum Healthcare also offers a range of support services so you feel uplifted and positive about the process. This ensures you don’t feel like a number and will have the resources to help reduce or better manage what can be a high-stress experience.

very caring, thoughtful and very thorough

The client - MS sufferer who together with her husband was receiving domestic assistance support.

"Your carer was very caring, thoughtful and very thorough. She was a hard worker and let nothing stop her from getting the job done properly, ie she kept working even whilst we were interacting with her and so always managed to complete her tasks properly without having to rush or take shortcuts."

A&B K, Clients, South Perth

Most Reliable Agency

The client - a large West Australian Aged Care provider who has both residential aged care facilities and provides aged home & community care services. Platinum Healthcare has been providing this agency with relief staff (and sometimes regular scheduled services to some of their clients) since 2007.

A scheduler at the agency, who was trying to find a regular support worker for one of their high needs clients, stated "I would prefer Platinum than other agency (sic) as you are more reliable".

West Australian Aged Care provider

I have found dealing with Platinum Healthcare to be extremely easy

The client - a large not-for-profit agency for whom Platinum Healthcare is providing regular as well as relief staff.

"I have found dealing with Platinum Healthcare to be extremely easy. Phone calls and e-mails are always followed up promptly and professionally."

Coordinator/Scheduler, NfP Organisation

professional attitude and a willingness to assist in all aspects

The client - 8 y/o boy with cerebral palsy living with his grandparents who are his primary carers. He has regular seizures and requires full assist with all personal care.

“We selected Platinum Healthcare as you came highly recommended through LAC. Your organisation demonstrated an experienced and professional attitude and a willingness to assist in all aspects with my grandchild. Over the years our family enjoyed meeting a number of your young people who came and built a close relationship between each member of the family.”

Wendy, Grandmother, Fulltime Carer

attentive and intelligent service that was tailored to our needs

The Client - 85YO widowed Scottish male who was visiting family in Perth over the Christmas break. He required daily Personal Care in order to get up and ready for the day's activities.

"We were looking for temporary care only while Dad was visiting us and were somewhat cautious given previous experience of varied quality. We used Platinum Healthcare as their experienced and friendly staff provided an attentive and intelligent service that was tailored to our needs. As a daughter I received 'peace of mind' watching the carer fit in immediately and seeing her initiative in managing Dad's needs.

Daughter, Swanbourne

Read More Testimonials

Home Care Service Options

Personal Care Services

Showering/bathing, toileting, dressing, grooming, personal hygiene, continence management, medication support, transferring, positioning, and mobility assistance, respite services

Home Help Services

Meal preparation, housework, dusting, mopping, sweeping, rubbish taken out, laundry, shopping, transport to appointments, errands, pet care, home and garden maintenance

Companionship & Lifestyle Services

Social & emotional support, accompaniment to shops/appointments, walking/exercise, outings, social and recreational activities, travel

Specialised Services

Nursing, post-hospital care, wound care, continence, assessment and case management, palliative care, dementia care

THE GOAL

By working with our specially trained team, you will gain the peace of mind necessary to reclaim control over your life and your family’s life. As a supporting family member, you will enjoy a long-awaited chance to live and love. As one who receives support, you will enjoy the improved quality of life and chance to be a part of the community, if you wish.

If you’d like to learn more about how we can help you, use our contact form or simply call us on (08) 9470 4075.

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