Services

Whether you have just started the process of looking for support for yourself or your elderly parents or a disabled family member, Platinum Healthcare provides an exceptional care service characterised by respect, discretion, dignity and efficiency.

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Whether you have just started the process of looking for support for yourself or your elderly parents or a disabled family member, Platinum Healthcare provides an exceptional care service characterised by respect, discretion, dignity and efficiency.

Our services can be funded Privately or can be provided through government subsidised funding, including Home Care Packages.

Typically our services to a client include a combination of the following depending on their personal needs:

Showering/bathing, toileting, dressing, grooming, personal hygiene, continence management, medication support, transferring, positioning, and mobility assistance, respite services

Meal preparation, housework, laundry, shopping, transport to appointments, errands, pet care, home and garden maintenance

Social & emotional support, accompaniment to shops/appointments, walking/exercise, outings, social and recreational activities, travel

Nursing, post-hospital care, wound care, continence, assessment and case management, palliative care, dementia care

Help for your loved one
When you need it … Where you need it!

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    No matter how short or long – we can help you or your loved one.
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    Care available from as little as one hour to 24 hours.
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    If you just need assistance with showering, dressing and getting ready for the day – that’s OK – CALL US!
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    NO ACAT Assessment is needed, NO contract, NO waiting list and complete flexibility.

Flexibility when you need it!

Platinum Healthcare is a private agency. We are therefore able to provide care that is extremely flexible, and is not subject to some of the restrictions often imposed on services that are government funded. Further, our services can also be used to supplement or top-up services that clients receive as part of a government funded package.

This Flexibility means that we offer:

  • Care from just one hour
  • A personalised care plan involving regular visits as well as ad-hoc visits
  • Overnight care
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    24 Hour Live-in care
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    Respite services to give family carers regular breaks

Platinum Healthcare employs the highest quality carers and rewards them for delivering client-centred service that exceeds expectations. With a comprehensive range of services available, Platinum Healthcare provides flexible and personal assistance to its diverse clientele. To ensure your peace of mind and our commitment to quality, all Platinum Healthcare staff are thoroughly screened, police checked and given continual training. Specialized trained staff are also available when needed.

We welcome the opportunity to demonstrate our unswerving commitment to caring for our clients and our people.


very caring, thoughtful and very thorough

The client - MS sufferer who together with her husband was receiving domestic assistance support.

"Your carer was very caring, thoughtful and very thorough. She was a hard worker and let nothing stop her from getting the job done properly, ie she kept working even whilst we were interacting with her and so always managed to complete her tasks properly without having to rush or take shortcuts."


A&B K, Clients, South Perth

Most Reliable Agency

The client - a large West Australian Aged Care provider who has both residential aged care facilities and provides aged home & community care services. Platinum Healthcare has been providing this agency with relief staff (and sometimes regular scheduled services to some of their clients) since 2007.

A scheduler at the agency, who was trying to find a regular support worker for one of their high needs clients, stated "I would prefer Platinum than other agency (sic) as you are more reliable".


West Australian Aged Care provider

I have found dealing with Platinum Healthcare to be extremely easy

The client - a large not-for-profit agency for whom Platinum Healthcare is providing regular as well as relief staff.

"I have found dealing with Platinum Healthcare to be extremely easy. Phone calls and e-mails are always followed up promptly and professionally."


Coordinator/Scheduler, NfP Organisation

professional attitude and a willingness to assist in all aspects

The client - 8 y/o boy with cerebral palsy living with his grandparents who are his primary carers. He has regular seizures and requires full assist with all personal care.

“We selected Platinum Healthcare as you came highly recommended through LAC. Your organisation demonstrated an experienced and professional attitude and a willingness to assist in all aspects with my grandchild. Over the years our family enjoyed meeting a number of your young people who came and built a close relationship between each member of the family.”


Wendy, Grandmother, Fulltime Carer

attentive and intelligent service that was tailored to our needs

The Client - 85YO widowed Scottish male who was visiting family in Perth over the Christmas break. He required daily Personal Care in order to get up and ready for the day's activities.

"We were looking for temporary care only while Dad was visiting us and were somewhat cautious given previous experience of varied quality. We used Platinum Healthcare as their experienced and friendly staff provided an attentive and intelligent service that was tailored to our needs. As a daughter I received 'peace of mind' watching the carer fit in immediately and seeing her initiative in managing Dad's needs.


Daughter, Swanbourne