The client – a non-English speaking stroke patient with high-care needs. Services involved hoist transfers, personal care and respite. Platinum Healthcare was engaged to provide regular brokered services on behalf of the packaged care provider.
“I would like to extend my sincere thanks for the excellent care provided to our mother … over a period of time by two of your CSW’s … What a pleasure it was to have two genuine caring and professional ladies caring for mum. Mum took to them both immediately and I felt secure leaving them to care for mum whilst I went to work. Mum recently passed and we never had the opportunity to thank your staff personally. They are a credit to your organisation and we wish them all the best for their future endeavours.”