The client – 93YO male, recently discharged from hospital following a stroke, and needing assistance in the morning with personal care to enable him to get ready for the day’s activities. Emergency assistance was requested to commence immediately on the next day.
Thank you for the receipts.
“I must thank you most sincerely for the quick and kind response your company provided to my parents’ situation last week. The three carers who came to help them were brilliant – quiet, efficient, kind and so thoughtful of their domestic needs. Mum was left in amazement reading the paper and drinking coffee with dad when they left – all work done and time to enjoy each other’s time together.
“The standard of work and care was far superior to what they are used to.
“I don’t suppose you provide the self-determined care packages that are becoming more popular these days? That may not be the correct name but We were told that if we could find such a provider we might be able to get a home care package for both mum and dad through the same company and therefore using the same people rather than an ever changing parade of strangers.
“Look forward to your reply and thank your staff for me.”
Jo, Daughter, Dalkeith